Privacy Policy

Welcome to www.myomohealth.gr! Before using our website, we kindly request that you carefully read and understand our privacy and data protection policy. By accessing or using our website, you acknowledge and agree to the practices outlined below. We reserve the right to modify this policy without immediate notice. Please review this policy periodically for updates.

1. Protection of Personal Data

The collection, management, and protection of the personal data of our visitors and users are governed by this section and the relevant provisions of Greek Law (Law 2472/1997) concerning the protection of personal data. European law (including directives 95/46/EC and 97/66/EC) is also applicable. This policy is designed to align with these regulations and safeguard your personal data. Any changes to data protection terms will be updated in this section. If you do not agree with the terms provided in this section, please do not use www.myomohealth.gr.

2. What is Personal Data?

"Personal data" refers to information about natural persons, such as names, postal addresses, email addresses, contact telephone numbers, etc., that identifies or can identify you ("Personal Data").

3. Personal Data Processing

Personal data processing includes any actions or series of actions performed, with or without automated means, on personal data or sets of personal data. This includes collection, registration, organization, structuring, storage, adaptation, alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or any other form of making available, association, restriction, erasure, or destruction.

4. What Data do we Collect About You?

We only collect the minimum necessary data for specific purposes, which include:

a) Identity data (e.g., first name, last name, age) b) Contact data (e.g., phone number, email address)

We do not collect data from minors, and we promptly delete any personal information collected from a minor.

Data collected through cookies is subject to our Cookies Policy.

5. Purposes of Data Collection

We collect your data for the following purposes:

  • To contact you about services and scheduled appointments

  • To resolve your queries

  • To send you our newsletter

  • To administer the website and its applications

  • To evaluate and improve our services and products

  • To promote our services and/or products

  • To provide third parties with statistical information regarding website usage without identifying individual users

  • To maintain website and application security and prevent fraud

  • To enhance the user experience of the website

6. Legal Basis for Processing

We process your data based on:

  • The terms of our contractual relationship, such as the sale of services and products

  • Your consent, where required

  • Our legal obligations, such as tax legislation

  • Our legitimate interests

7. Recipients of Your Data

Access to your data is granted only to essential Company personnel who are bound by confidentiality obligations. We may also disclose your data to partner companies responsible for the development, maintenance, and hosting of the website, as well as for managing and sending the newsletter.

8. Data Processor Compliance

Our data processors have agreed to:

  • Maintain confidentiality

  • Not disclose your data to third parties without our permission

  • Implement appropriate security measures

  • Comply with the legal framework for personal data protection, including GDPR (Regulation 2016/679/EU)

9. Data Retention

We keep your data only for as long as necessary for the specified purpose, unless required for legal claims or obligations. Afterward, your data will be deleted or anonymized for statistical analysis and business planning.

Consent for newsletter subscription data is retained until six months after the last newsletter is sent.

For data retention periods concerning cookies, please refer to our Cookies Policy.

10. Data Security

We take organizational and technical measures to protect your data from unauthorized access, misuse, alteration, dissemination, loss, or unlawful destruction. These measures are periodically reviewed and updated as necessary.

11. Your Rights

You have the following rights:

  • Access to your data

  • Correction of your data

  • Erasure of your data

  • Data portability

  • Restriction of processing

  • Objection or withdrawal of consent

12. Exercising Your Rights

To exercise your rights, please send a letter to our postal address (Eleftheriou Venizelou 16, Nea Smyrni) or our email address (nick@myomohealth.gr).

13. Response to Requests

We respond to your requests within one month of receiving them. In complex cases or when dealing with numerous requests, we will inform you if a two-month extension is necessary. We may charge a reasonable fee for manifestly unfounded or excessive requests or refuse them, explaining the justification. If you don't receive a response within the specified time or are dissatisfied with our response, you may contact the Personal Data Protection Authority (www.dpa.gr).

14. Links to Other Websites

We do not control the availability, content, privacy policies, quality, or completeness of services provided by other websites linked through our site. The responsibility for issues encountered on these external sites lies with the respective websites and pages.

15. IP Addresses

We collect and use IP addresses exclusively for statistical purposes.

16. Cookies

Our website uses cookies to improve functionality and understand visitor behavior. We do not use cookies to collect personal information. Please refer to our Cookies Policy for more information.

17. Newsletters and Subscription

To subscribe to our newsletters, we request the following information: name and email address. The Company may maintain a list of email addresses for purposes beyond newsletters, always with the recipient's consent. Our newsletters are protected by relevant Greek and international laws.

B. Limitation of Liability & User Agreement

By using our website, you agree to the terms and conditions set forth in this section. Please carefully review these terms before accessing our pages and services.

18. Intellectual and Industrial Property Rights

All content on our website, including images, graphics, photos, text, services, and files, is protected by intellectual property, registered trademarks, and service marks. None of this content may be sold, copied, modified, reproduced, republished, transmitted, distributed, or used in any way without proper authorization, except for individual, non-commercial storage on a personal PC.

19. Guest/User Responsibility

Visitors and users of our website are responsible for any damage caused to the Company due to improper or unfair use of our services.

20. Limitation of Company Liability

The Company is not responsible for any damage suffered by visitors and users of our website due to their independent and informed use of our pages, services, options, and content, including any potential negligence.

21. Disclaimer

Our website and its contents are provided "as is," and we disclaim all warranties, express or implied, including those of merchantability and fitness for a particular purpose. We do not guarantee uninterrupted or error-free access to our website or the absence of viruses or other harmful components.

22. Notification of Policy Changes

We will update this policy as necessary, with significant changes. Users will be notified of any policy changes through our website.

23. Applicable Law & Other Terms

The terms and conditions of this website and any modifications are governed by Greek law, European Union law, and relevant international treaties. In the event that any provision of these terms is found to be contrary to the law, it shall automatically become invalid without affecting the validity of the other terms. This Privacy Policy constitutes the overall agreement between the Company and the visitors/users of our pages and services.